Return and exchange requests are reviewed under the store’s published policy and the rights that apply to your order.
Request a return or exchange
Open your order details and select return or exchange if that option is available. Specify the item, color, and length. Keep the garment tags and packaging while you wait for instructions.
Incorrect or damaged item
Attach photos showing the condition of the garment or how it differs from the order details. Follow the store team’s instructions before sending the item back.
Follow up on a refund
Check the order updates for the status of your request and the approved amount. Once a refund is issued, when it appears depends on the payment method and its provider.